New World Class Furniture in San Leandro, CA Open now

Reviews about New World Class Furniture

• ★ ★ ☆ ☆ ☆

  November 29, 2019, by Carol Cameron
  I am giving this company two stars for previous experience only, I don't know what has happened to the company maybe they are getting a little busy and it's hard for them to keep up with the orders because I do know they are a small franchise and only have 3 people working on a daily basis, don't get me wrong the quality of the furniture is awesome, I have purchased a bedroom set, a living room set and now another bedroom set for my son, well it all starts with Ethan who is in charge of deliveries let's just say I won't speak on him because he is not worth the effort it takes to type, i'll keep it short and sweet A- hole, cancelled my delivery after I asked about a change in delivery time because I had a death in my family, then did not get back to me I was expecting the delivery to come no one showed and he treated me as if I was getting something for free and was ungreatful, he was rude and very inconsiderate, now Phil the boss man GREAT!! love him but really Phil who purchases bunk beds and only orders one mattress come on the delivery guy said we only paid for one, WE PAID FOR WHAT WE WERE QUOTED!! and we paid cash are you kidding me... my baby now has a new bunk bed set and no one can spend the night because I only have one mattress, I have called the store repeatedly back to back no answer, I love the quality of the furniture but it will be a very long time before I purchase again and I will not refer anyone to them..